All companies talk about offering good service. At Select & Protect, we're
not all words. We train and empower our staff to deliver on ten service commitments
designed to make your life easier.
- A Customer Service Adviser will aim to answer telephone calls to our office within 40 seconds
- We will return calls within 3 hours
- We will provide proof of cover within 1 working hour if requested
- We will action all fax requests within 12 working hours
- We will respond to emails within 3 working hours
- We will respond to Sprite2 referrals within 1 working day
- Stationery requests will be dealt with within 48 hours
- We will send you a monthly update detailing proposals waiting to go on risk
- Your commission will be paid into the nominated bank account on the 1st working day of each month, irrespective of the amount
- Once the policy is live, we will deal with your client direct on all matters, including claims
< back
Call us on 0845 365 1723
What do you want to do now...
- Make Contact?
- Go to the Getting Started area?
- Find out more about Select & Protect?
