Thank you for using Select & Protect for your home insurance.
Who we are...
Select & Protect were formed in 1983 in the City of London. Since then,
we have pioneered the sale of General Insurance through intermediaries, such as
Financial Advisers and Insurance brokers.
What we do...
Through a total commitment for providing quality cover, at a price that won't break the bank, we've quickly become the first choice for many customers for home insurance.
- A range of Home Insurance to suit your needs, including Ultima, which has been awarded the highest 5 Stars by independent research company Defaqto.
- Our 'aim to pay' claims philosophy.
- You only have to call one telephone number for an enquiry - our UK based Head Office is your single point of contact.
- A range of additions to your policy such as Legal Expenses and Home Emergency Cover - call us on 0845 345 6800 to upgrade today.
Insurance Industry Rate Increases
For the past three years we have maintained the Select & Protect home insurance premiums without the need for rate increases outside of index linking and our customers have benefited from this work with Norwich Union, our underwriters, to ensure that our premiums remain some of the most competitive available.
As you are no doubt aware, the recent flooding which affected thousands of people in many parts of the UK had a quite devastating impact on those homeowners affected.
These flood events alongside rising construction industry costs and the storms experienced in January 2007, resulting in increased claims has unfortunately meant the pressure on current household premiums to increase will work their way through to our customers.
It has not been an easy decision to make however as evidenced by the number of insurers who have notified their intentions to increase household premiums, we will be making a small increase with effect from 1 September 2007, to all home insurance premiums.
NEW! You could save money with a Home Policy Review...
It takes less than 10 minutes to review your Select & Protect home insurance. One of our friendly and expert staff will ask you a few simple questions to check that you have the correct cover for your needs and explore ways in which we might be able to reduce your monthly premium or at least mitigate the increase. Simply click here to arrange your review today and see if you can reduce your premium.
Customer Enquiries
If you have any queries or questions regarding your Select & Protect
policy or if you have a claim to make, please call one of the dedicated Customer
Service or Claims numbers below. For your convenience, you can also e-mail or write
to us at the address below.
Take a look at what our customers think of our claims service
Select & Protect are members of the Financial
Services Compensation Scheme (FSCS), as well being also authorised and regulated
by the Financial Services Authority (FSA). You can visit their website on
www.fsa.gov.uk or call them on 0845 606 1234.

Customer Services
- Call us on:
0845 345 6800
- Or email us here
Claims Helpline
- Call us on:
0845 345 6800
- Or email us here
Customer Services
Monday - Friday: 8am - 6pm
Saturday: 9am - 2pm
Telephone: 0845 345 6800
Write to us
Select & Protect,
PO Box 5730,
Southend-on-Sea
SS1 2ZT
Claims Helpline
New & Existing Claim notifications
Monday - Friday: 8am - 6pm
New Claim Emergency Helpline
Monday - Friday: 6pm - 8am
24 Hour New Claims Emergency Helpline
Saturday - Sunday
Telephone: 0845 345 6800
Email: claims@select-protect.co.uk